Ability Action Australia

NDIS Therapeutic Supports Provider

NDIS key workers

Ability Action Australia’s exciting new key worker service operates across south-west Sydney to strengthen partnerships with children and families.

At Ability Action Australia, a key worker is an early childhood intervention professional who acts as the key point of contact for young children living with developmental delay, disability and autism, and their families.

With qualifications in allied health or education, the key worker is also the main therapy provider who collaborates in a team but takes the lead role in providing support across all the areas that your child needs to achieve their goals.

This means you get to access a range of specialists but therapy is delivered in a personalised, family-centred way through one highly qualified professional called your key worker.

A mother with her child speaking to an NDIS key worker

A key worker is:

  • The main contact for your family
  • The person you will see and talk to most in your early childhood intervention service
  • Your child’s primary therapist
  • The person who chooses and delivers your child’s services
  • Responsible for coordinating and building your child’s team
  • One of the best ways to receive early intervention services

What does an NDIS key worker do?

Your key worker will have a background in allied health or education and be qualified as an:

Whatever their background, they’ll draw on the knowledge and skills of a team of professionals and deliver that expertise to your child and family in your home or everyday environment, such as in their childcare centre or school, or the local park.

Here are some examples of what a key worker does:

If your key worker is an occupational therapist and one of your child’s goals is to develop play skills, they might seek advice about how to help your child use more words from their team’s speech pathologist.

If your key worker is a speech pathologist who is helping your child communicate better, they may also play games that work on an occupational therapist’s program for fine motor skill development.

A key worker might work with an occupational therapist and psychologist if you decide that it’s important to help your child with their anxiety, to plan a coordinated approach.

How can an NDIS key worker help me?

There are many positive reasons to choose a key worker to support your child and family during early childhood intervention.

One of the major benefits of having a key worker is the ability to access the services your child needs through one single service provider, rather than through a range of individual professionals.

Here are some of the ways a key worker can help you and your family:

  • Support to identify and address your goals and priorities
  • Coordinate and draw on knowledge from multiple specialists
  • Deliver therapy where and when you need it
  • Embed therapy techniques into your everyday routine
  • Connect with many different services on your behalf
  • Talk to your child’s support network to ensure everyone is coordinated
  • Develop tailored, personalised strategies
  • Monitor progress towards your goals

Frequently asked questions

A key worker is an early childhood intervention specialist who acts as the key point of contact for young children living with developmental delay, disability and autism, and their families.

With qualifications in allied health or education, the key worker is also the main therapy provider who collaborates in a team but takes the lead role in providing support across all the areas that your child needs to achieve their goals.

If your child requires you to access many different services, the traditional multidisciplinary approach would see you engaging with a range of allied health professionals. They will work together to deliver comprehensive care in an integrated team approach.

The transdisciplinary key worker model is similar to a multidisciplinary approach but provides an alternative that is highly family-centred and suitable for early childhood intervention. One primary therapist can provide comfort to families that a consistent approach is being taken and reduce confusion.

We know your child learns best in familiar places where they feel safe, secure and supported, so our key workers come to see your child wherever they spend their time and need support in daily life.

This might be in your home or other everyday environment such as:

  • At the park
  • At school
  • In preschool or childcare
  • Out shopping
  • At the swimming pool
  • In the community

Typically, your NDIS key worker will see you and your child in a place of your choosing on a weekly or fortnightly basis.

They will also want to see parents and carers at other times to discuss your child’s needs and goals, expectations and the kinds of support required.

The key worker will also spend time consulting with and coordinating other professionals in the team to discuss care and progress and with other services such as teachers and educators on ways to support your child.

You can access a key worker using funding through the NDIS Early Childhood Approach for children aged up to seven years.

For further details or to access our key worker therapy service, contact Ability Action Australia’s concierge team on 1800 238 958 or fill out our easy online referral form [add link: https://abilityactionaustralia.com.au/referral-form/]. You can also email us at hello@abilityactionaustralia.com.au.

Are you ready to get started? It’s easy!

Make a referral
You can fill out our easy online referral form

MAKE A REFERRAL

Contact us by Phone
You can talk to a person at our concierge service

PHONE 1800 238 958

Email us
You can email us with what you need or to find out more

EMAIL US

Why choose us?

Goal

Achieve your goals

We deliver a range of NDIS therapeutic supports and services to help you meet your NDIS goals. We will work with you to understand your needs and then deliver the outcomes you desire.

See more about our approach

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Local allied health professionals

Our local clinicians will come to you. Or you can come to us. It’s easy. Check out our locations page to see if we have a clinician in your local area. Then call to make an appointment. It’s that simple.

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Low wait times

We have the specialist staff and the availability to take on new participants immediately, meaning less waiting to receive the assistance you require. Let us help get your plan into action today!

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NDIS key workers

The National Disability Insurance Scheme (NDIS) is a way of supporting people with permanent and significant disability. The NDIS is designed to give individuals greater choice and control over when, where and how their funded supports are provided. The specific support and funding available is based on each individual’s specific needs. You can find out more about what therapeutic supports are funded by referring to the NDIS website.

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